Saturday, February 16, 2013

CUSTOMER COMPLAINTS

http://www.komonews.com/news/consumer/Discovery_Tours-files-for-bankruptcy-customers-demand-refunds-181941471.html

http://www.bbb.org/western-washington/business-reviews/travel-agencies-and-bureaus/discovery-tours-in-centralia-wa-37005232

http://www.yelp.com/biz/discovery-tours-centralia

http://www.viator.com/tours/Morocco/Marrakech-Discovery-Tour/d825-5008RAK05/TR

What causes a video to go viral? What causes a video to go viral is that a large number of people must share to smaller groups. BuzzFeed found that among the most popular stories on Facebook, the median ratio of Facebook views to shares was 9 to 1; meaning only 9 people visited the story for every Facebook share. Content becomes viral when it spreads across the social web through ordinary people sharing with their friends.
“In a world where over two days of video get uploaded every minute, only that which is truly unique and unexpected can stand out in the way that viral videos have,” says Kevin Allocca, trends manager at YouTube. A viral brand video must tell a story and entertain its audience instead of feeling like an advertisement. Selling and overuse of brand logos is a turn-off for viewers. When you make a video hat is relevant to the viewer, they connect and they spread it and that’s when you can get tens of thousands to millions of views is if you can get yourself out of there for a second. One of the key things behind something going viral is that it touches people in some way. To touch a bunch of people who are tech-savvy, clued in, and ready for new information If you think of "Christian the Lion" How can you still get over the fact that two guys could even buy a lion cub in a large department store in the middle of one of the world's biggest cities once upon a time, and that that lion could then frolic in local London gardens before being shipped to Africa and still recognize his original owners years later? How is that possible? This is the sort of video that are able to go viral. This gives us all a sense of how amazing this world is and how we can all play intricate, valuable roles in life. Content that triggers an emotional response, positive articles, positive, uplifting messages. Articles able to open the mind and broaden knowledge through positive messages are particularly enjoyed. Articles that make us feel good about ourselves and others. Videos that that create a sense of admiration and surpassing of mere self-interest tend to be the most shared, showing that we do care a great deal about others and we're moved by stories of others who are actively doing something to show this. Video that have quirky topics, especially the "unexpected" and shows things that are out-of-the-ordinary, very unusual, and extremely interesting. Some examples are cute things. Laughing babies, crazy cats, dogs doing tricks, things we've all watched or seen such content and loved it.

Resources:


http://www.wikihow.com/Improve-Your-Chances-of-Going-Viral

Centralia tour operator files for bankruptcy, customers demand refunds
.
A blog is a place where someone can share their opinion on subjects. People also go there to share information. Whether its advice, wanting to share recipes or just letting off steam. It seems to me that a blog is like a meeting room for discussions. All opinions are welcomed.
            A wiki is a site which allows entry from users using their own web browser. Wikis run wiki software which makes it possible for entry. Wikis can grow vey fast due to a lot of fast entries.
            I found really easy to edit wiki information. It is easy to do when you have an account. The good thing about that is anyone who has good, solid, contributing information can edit a page. In that case, the information caused and taken for what it is worth. The bad thing is that anyone can edit the information and input incorrect information. Some of things I look up on wiki sites, I can tell if the information given is somewhat accurate. Some of the cons of using wiki are that the info may not be correct. Since anyone can edit it, it has a risk of containing false or misleading information (although this has been argued). In some cases I've found information to be sparse on some subjects.
In conclusion, if I were to write a research paper wiki would not be my first choice as a resource because of the possibility of misinformation. Personally, unless the information is proven to the extent of providing solid references, then I would not utilize this website. Before this assignment, I really did not realize that just about anyone was able to edit information on this site. So therefore after I completed the assignment, I find wiki to be an unreliable and an inconsistent source of research.